SnackSmart
How Can We Help?
Get support, report issues, or share feedback about SnackSmart.
Email Support
For technical issues, feature requests, or general questions:
We typically respond within 24-48 hours
Bug Reports
Found a bug? Help us improve SnackSmart by reporting it:
Report BugPlease include your device model and iOS version
Frequently Asked Questions
How accurate is the AI food recognition?
SnackSmart uses on-device Apple Intelligence and advanced ML models to recognize food with high accuracy. For best results, take clear photos in good lighting. You can always manually adjust nutrition values if needed.
Is my data secure?
Yes! SnackSmart stores all your nutrition data locally on your device. We don't collect, store, or share your personal food records or health information.
How do I sync with Apple Health?
SnackSmart integrates seamlessly with HealthKit. During onboarding or in Settings, grant permissions for the nutrition categories you want to sync. Your data will automatically sync with the Health app.
What's the difference between Free and Premium?
Free tier includes unlimited scans with occasional ads (every 7 scans). Premium removes all ads and unlocks advanced analytics, unlimited scan history, data export (CSV/PDF), and custom dietary filters.
Can I use voice commands to log snacks?
Yes! SnackSmart supports voice logging using Apple's Speech Recognition. Simply say "I ate an apple" and it will be logged automatically. Voice processing happens entirely on-device for privacy.
How do I cancel my Premium subscription?
To cancel your subscription: Open Settings → tap your name → Subscriptions → select SnackSmart → Cancel Subscription. You'll retain Premium access until the end of your billing period.
Can I export my nutrition data?
Premium users can export their complete nutrition history in CSV or PDF format from Settings → Export Data. Your data is also accessible through the Health app if you've enabled HealthKit sync.
What iOS version is required?
SnackSmart requires iOS 17.0 or later to take advantage of the latest Apple Intelligence features and privacy protections.
Do you support iPad?
Yes! SnackSmart is a universal app that works beautifully on both iPhone and iPad with optimized layouts for each device.
How do I restore my Premium purchase?
Open SnackSmart → go to Premium/Settings → tap "Restore Purchases". Your subscription will be restored automatically if you previously purchased it with the same Apple ID.
Tips for Best Results
- Take photos of food in good lighting for better AI recognition
- Include nutritional labels when scanning packaged foods
- Use voice logging for quick entries when eating on-the-go
- Enable HealthKit sync to see complete nutrition trends in the Health app
- Set up custom dietary filters (Premium) to track specific goals (low-carb, high-protein, etc.)
- Export your data monthly (Premium) to track long-term nutrition patterns
System Requirements
- iOS Version: iOS 17.0 or later
- Compatible Devices: iPhone, iPad, iPod touch
- Storage: ~50MB app size + variable data storage
- Camera: Required for AI food recognition
- HealthKit: Optional for Apple Health sync
- Internet: Required for ads (free tier) and AI processing
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Help us spread the word by leaving a review on the App Store or sharing your Premium experience!
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